Legal

Privacy Policy

How BTC Fractal collects, uses and protects your personal data.

Last updated: 20 October 2026

1. Data Controller

The data controller for personal data collected through btcfractal.com is:

BTC Fractal
ul. Szyprów 1, lok. 56
78-100 Kołobrzeg
Zachodniopomorskie, Poland
Email: info@btcfractal.com

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. The categories of data we collect include:

  • Contact enquiries: when you submit our contact form, we collect your name, email address, telephone number (if provided), and the content of your message.
  • Client onboarding: when you engage our services, we collect the information necessary to provide those services, including business registration details, tax identification numbers, and financial records as required.
  • Website analytics: we may collect anonymised data about how visitors use our website (pages visited, time on page, browser type) for the purpose of improving user experience. This data does not identify individual users.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Contractual necessity: to provide the accounting and consulting services you have engaged us to deliver.
  • Legitimate interests: to respond to enquiries, improve our services, and maintain the security of our systems.
  • Legal obligation: where we are required to process data to comply with applicable Polish or EU law.
  • Consent: for any processing not covered by the above, we will seek your explicit consent before proceeding.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Responding to enquiries submitted through our contact form
  • Providing financial consulting and accounting services to clients
  • Fulfilling our legal and regulatory obligations as an accounting practice
  • Communicating with you about your account or our services
  • Improving the functionality and content of our website

We do not sell, rent or share your personal data with third parties for their marketing purposes.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations. Specifically:

  • Contact form enquiries: retained for 24 months from the date of submission, or for the duration of a resulting client relationship plus 5 years.
  • Client accounting records: retained for a minimum of 5 years following the end of the relevant tax year, as required under Polish tax law.
  • Website analytics data: retained in anonymised form only; no personal data is retained beyond the session.

6. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. Our website operates over HTTPS, and access to client records is restricted to authorised personnel only.

7. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of access: you may request a copy of the personal data we hold about you.
  • Right to rectification: you may request that inaccurate or incomplete data be corrected.
  • Right to erasure: you may request that we delete your personal data, subject to our legal retention obligations.
  • Right to restriction: you may request that we restrict the processing of your data in certain circumstances.
  • Right to data portability: where processing is based on consent or a contract, you may request your data in a machine-readable format.
  • Right to object: you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@btcfractal.com. We will respond within 30 days.

8. Third-Party Services

Our contact form is processed by Formspree (formspree.io), a third-party form submission service. When you submit the contact form, your data is transmitted to Formspree's servers in accordance with their privacy policy. We do not store form submissions on our web server.

Our website may load fonts from Google Fonts. Google may collect usage data in accordance with their privacy policy.

9. Cookies

Our website does not currently use tracking cookies or advertising cookies. Essential technical cookies may be used to maintain the functionality of the website. These do not collect personal data.

10. Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Polish data protection supervisory authority:

Urząd Ochrony Danych Osobowych (UODO)
ul. Stawki 2, 00-193 Warszawa
Website: uodo.gov.pl

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

For any questions about this privacy policy or your personal data, please contact us:

BTC Fractal
ul. Szyprów 1, lok. 56, 78-100 Kołobrzeg, Poland
info@btcfractal.com